Legal Policies

Last updated: 1/8/2025

1. Acceptance of Terms

By accessing and using SakhiAI, you agree to be bound by these Terms and Conditions and all applicable laws and regulations.

2. Subscription and Payments

- Free tier users can upload one PDF document
- Pro subscription is billed monthly or annually
- Payments are processed securely through RazorPay
- Subscription can be cancelled at any time

3. Refund Policy

- Refunds are available within 7 days of purchase
- Contact support for refund requests
- Refunds are processed through original payment method
- Partial refunds may be offered for unused service time

4. Privacy Policy

We take your privacy seriously. Here's how we handle your data:

• We collect only necessary information for service operation
• Your PDFs are processed securely and not shared with third parties
• We use industry-standard encryption for data protection
• You can request data deletion at any time

5. User Responsibilities

Users must:

• Have legal rights to upload and process documents
• Maintain account security
• Not misuse or attempt to abuse the service
• Comply with all applicable laws and regulations

6. Service Limitations

- We aim for 99.9% uptime but don't guarantee uninterrupted service
- AI responses are automated and may not be 100% accurate
- Document processing times vary by size and complexity
- Maximum file size and monthly usage limits apply

7. Contact Information

For support, refunds, or privacy concerns, contact us at:
Email: vikaswakdepc@gmail.com
Response time: Within 24 hours